4.5 Recharge statistics 充值统计

> This page provides a comprehensive statistical overview of member recharges, allowing merchants to track accumulated business points and analyze daily top-up versus usage trends across outlets.
> 本页面提供全面的会员充值统计概览，允许商户追踪累计的商业积分，并分析各个门店每日的充值与使用趋势。

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### 1. Page Operations & Field Explanations (Top-to-Bottom) 页面操作与字段详解（从上至下）

#### Global Filter 全局筛选区
![](/media/202603/2026-03-27_165607_0454080.7580484170617807.png)

* **Operation Guide**: Select specific outlets to filter all the statistics and charts displayed on this page.
* **操作说明**：选择特定的门店以过滤本页面显示的所有统计数据和图表。

#### Recharge Overview 充值数据总览

![](/media/202603/2026-03-27_165801_4742700.3350286106624836.png)

* **Operation Guide**: Quickly review the macro-level recharge performance metrics based on the selected outlets.
* **操作说明**：根据所选门店，快速查看宏观层面的充值业绩指标。

| Field/Action 字段/操作名称 | Explanation 含义与操作解析 |
| :--- | :--- |
| **Total biz points** **总商业积分** | Displays the total recharged business points for the filtered outlets. 显示筛选门店中总充值的商业积分。 |
| **Total free biz points** **总赠送商业积分** | Displays the total bonus or free business points rewarded to members within the filtered outlets. 显示筛选门店中总充值赠送的商业积分。 |
| **Biz points member** **商业积分会员** | Displays the total number of unique members who have recharged at the filtered outlets. 显示筛选门店中进行过充值的总会员数。 |

#### Chart Filter & Action Area 图表筛选与操作区
![](/media/202603/2026-03-27_165716_6900360.33003869317231616.png)

* **Operation Guide**: Toggle the data source and define the timeframe specifically for the trend chart below.
* **操作说明**：切换数据源并专门为下方的趋势图表定义时间范围。

| Field/Action 字段/操作名称 | Explanation 含义与操作解析 |
| :--- | :--- |
| **Biz Points** **商业积分** | Click this tab to view the trend of regular purchased business points on the chart. 点击此标签页以在图表上查看常规购买的商业积分趋势。 |
| **Free biz points** **赠送商业积分** | Click this tab to switch the chart view to the trend of bonus or free points. 点击此标签页以将图表视图切换为赠送积分的趋势。 |
| **Select date** **选择日期** | Define the specific start and end dates to plot the data points on the trend chart. 定义特定的开始和结束日期，以在趋势图表上绘制数据点。 |
#### Trend Chart 趋势图表
![](/media/202603/2026-03-27_165831_5741470.5444228206170624.png)

* **Operation Guide**: Visually analyze the daily fluctuations between how many points are topped up versus how many are consumed.
* **操作说明**：直观分析每日充值积分与消耗积分之间的波动情况。

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### 2. Frequently Asked Questions (FAQ) 常见问题

* **Q: Do the top three summary cards change when I adjust the "Select date" picker?**
  **Q：当我调整“选择日期”时，顶部的三个总览卡片数据会改变吗？**
  * **A:** No. The top cards strictly follow the global "Select Outlets" filter to show the total historical data for those branches. The "Select date" picker only affects the Trend Chart below it.
    **A：** 不会。顶部的卡片严格跟随全局的“选择店铺”筛选器，显示这些分店的历史总计数据。“选择日期”控件仅影响其下方的趋势图表。

* **Q: Why might the "Used Biz Points" line be higher than the "Total Biz Points" line on certain days?**
  **Q：为什么在某些日子里，“Used Biz Points”线可能会高于“Total Biz Points”线？**
  * **A:** This simply indicates that members spent more previously accumulated points on that specific day than the total amount of new points topped up by all members on that same day.
    **A：** 这仅仅表明在那一天，会员消耗的过往累计积分总额，多于当天所有会员新充值的积分总额。