4.2 Deposit List 押金列表

> This page allows merchants to view, track, and export the records of all deposits paid by customers for reservations or specific services.
> 本页面供商户查看、追踪和导出顾客为预订或特定服务支付的所有押金记录。

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### 1. Page Operations & Field Explanations (Top-to-Bottom) 页面操作与字段详解（从上至下）

#### Filter & Action Area 筛选与操作区
![](/media/202603/2026-03-27_155438_0350520.8682717559281814.png)
* **Operation Guide**: Use the search fields and dropdown menus to locate specific deposit records, and click export to download the data for reconciliation.
* **操作说明**：使用搜索字段和下拉菜单定位特定的押金记录，并点击导出以下载数据用于对账。

| Field/Action 字段/操作名称 | Explanation 含义与操作解析 |
| :--- | :--- |
| **Order Number** **订单号** | Enter the specific order number to precisely find a deposit record. 输入特定的订单号以精准查找押金记录。 |
| **Name** **姓名** | Search by the customer's name. 根据顾客姓名进行搜索。 |
| **Phone Number** **手机号** | Enter the customer's contact number to filter records. 输入顾客的联系电话以筛选记录。 |
| **Usage status** **使用状态** | Filter deposits by their current state (e.g., WHOLE/All, used, cancelled). 按照押金当前的状态（如全部、已使用、已取消）进行筛选。 |
| **Payment Method** **支付方式** | Select the payment mode used for the deposit (e.g., WHOLE/All, Cash). 选择支付押金所使用的模式（如全部、现金）。 |
| **Query** **查询** | Click to apply the selected filters and update the deposit list below. 点击以应用选定的筛选条件并更新下方的押金列表。 |
| **Export** **导出** | Download the currently displayed deposit list as a spreadsheet. 将当前显示的押金列表下载为电子表格。 |

#### Deposit Data List 押金数据列表区
![](/media/202603/2026-03-27_155508_0111880.9307352340402747.png)
* **Operation Guide**: View detailed information for each deposit transaction, including its validity, usage timeline, and associated branch details.
* **操作说明**：查看每笔押金交易的详细信息，包括其有效性、使用时间线及关联的分店详情。

| Field/Action 字段/操作名称 | Explanation 含义与操作解析 |
| :--- | :--- |
| **Order Number** **订单号** | The unique system-generated identifier for the deposit transaction. 系统为该笔押金交易生成的唯一标识符。 |
| **Customer Name** **顾客姓名** | The name of the customer who paid the deposit. 支付押金的顾客姓名。 |
| **Phone Number** **手机号** | The contact number associated with the customer. 与该顾客关联的联系电话。 |
| **Amount** **金额** | The monetary value of the collected deposit. 收取的押金金额。 |
| **Payment Method** **支付方式** | The mode of payment used for this transaction (e.g., Cash). 此笔交易所使用的支付模式（如现金）。 |
| **Creation time** **创建时间** | The exact date and time when the deposit order was placed. 押金订单生成的具体日期和时间。 |
| **Available branches** **可使用分店** | The designated outlets where this deposit can be utilized or redeemed. 该押金可以被抵扣或使用的指定门店。 |
| **Dinner time** **用餐时间** | The scheduled reservation or dining time tied to this deposit. 与此押金绑定的预订或用餐时间。 |
| **Deposit usage time** **押金使用时间** | The timestamp indicating when the deposit was successfully redeemed. 指示押金被成功核销或使用的时间戳。 |
| **Used store** **使用门店** | The specific branch where the customer actually utilized the deposit. 顾客实际使用或核销该押金的具体分店。 |
| **Status** **状态** | The current validity state of the deposit (e.g., Cancelled). 押金当前的有效状态（如已取消）。 |
| **Deposit cancellation time** **押金取消时间** | The exact date and time if the deposit was refunded or voided. 如果押金被退款或作废，此处显示具体的取消时间。 |
| **Remarks** **备注** | Any additional notes or manual inputs regarding this transaction. 任何关于此笔交易的附加说明或手动输入的备注信息。 |

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### 2. Frequently Asked Questions (FAQ) 常见问题

* **Q: Why are the "Used store" and "Deposit usage time" fields displaying a slash ( / )?**
  **Q：为什么“使用门店”和“押金使用时间”字段显示为斜杠（ / ）？**
  * **A:** This indicates that the deposit has not been redeemed yet, or it has been "Cancelled". These fields will only populate once the deposit is successfully utilized at a branch.
    **A：** 这表示该押金尚未被核销，或者状态为“已取消”。只有当押金在门店被成功使用后，这些字段才会有具体数据。

* **Q: How can I view only the deposits collected via Cash?**
  **Q：我如何才能只查看通过现金收取的押金记录？**
  * **A:** Go to the Filter Area at the top, select "Cash" under the "Payment Method" dropdown, and click the "Query" button.
    **A：** 前往顶部的筛选区，在“支付方式”下拉菜单中选择“现金”，然后点击“查询”按钮。